Getting Started

Branding Update

• PerfectServe Lightning Bolt Scheduling - Rebranding

Training

• Interactive Training Modules
• Mobile App Training
• Desktop Training for Providers

Accessing Lightning Bolt

• Status Page: Incident Alerting System
• Supported Browsers & Operating Systems

Logging In

• How do I reset my password?
• Video - Getting Started For Providers
• Getting Started with Lightning Bolt - Guide for Providers
• Quick Reference Guide

Dashboard

• Video - Overview of Account Settings

Viewing the current schedule

• How do I view my schedule?
• How do I navigate the schedule?

Adding Requests for a Future Schedule

• Using the Add Shift and Profile Tools
• Profile Tool: Viewing and Creating Schedule Requests

Making Schedule Changes

• How do I request coverage for a shift?
• How do I add or remove a schedule assignment?

Mobile Viewing

• How can I access Lightning Bolt from my phone/tablet?

Contacting Support

• How do I contact support?