Where do I look if I think my targets aren't counting correctly?

There are multiple places where targets get defined that may be the problem.

  • Check Target Definition page
    • The assignment and provider are included in the target
    • The target is counting the correct template type
  • Check Work Templates page
    • The provider is on the correct template
    • The template is not superseded by another template
  • Check Template Schedule page
    • The template includes the assignment in question
    • The counting pattern of the template is counting the correct template item at each time
  • Check NSight or Viewer that the time of the assignment is either default or set correctly
  • Check Assignments page that the default time of the assignment is correct
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